Frequently Asked Questions


Dexcom G6 CGM System  

How do patients remove their sensors?
Is Dexcom G6 indicated for paediatrics use?
How do patients help keep their sensors on for the full 10-day wear?  

Dexcom CLARITY  

How does a clinic get started with Dexcom CLARITY?  
What are the computer and internet requirements for Dexcom CLARITY?  
How do patients share data with my clinic?  
How do I save or print reports? 
Can I export raw data? 
What reports can I view in Dexcom CLARITY?
How do I view patient data? 
How do I know when Dexcom CLARITY has been updated?
Who do I contact with questions about Dexcom CLARITY?


Further Information  

If I have questions, whom should I contact?


Can’t find the answer to your question? Contact us, we are always ready to assist you with any questions you may have. 



1 Chase HP, Messer L: Understanding Insulin Pumps and Continuous Glucose Monitors. 3rd ed. Denver: Children’s Diabetes Research Foundation, 2016. 

2 McNichol L, Lund C, Rosen T, Gray M: Medical adhesives and patient safety: State of the science: consensus statements for the assessment, prevention, and treatment of adhesive related skin injuries. J Wound Ostomy Continence Nurs 2013;40:365–380; quiz E361–E362. 

3 Englert K, Ruedy K, Coffey J, et al.: Skin and adhesive issues with continuous glucose monitors: a sticky situation. J Diabetes Sci Technol 2014;8:745–751. 

4 Ives B, Sikes K, Urban A, et al.: Practical aspects of realtime continuous glucose monitors: the experience of the Yale Children’s Diabetes Program. Diabetes Educ 2010;36: 53–62.